Terms of service
Plain English. We've kept it short. If anything's unclear, email [email protected] and we'll explain.
1. Agreement
These terms ("Terms") form a contract between you and Ironstone Software (trading as Enable Coffee, "we", "us") when you create an account or use the Enable Coffee app or website ("the Service"). By using the Service, you agree to these Terms.
If you don't agree, don't use the Service. You can delete your account at any time in Settings → Delete account.
2. What Enable Coffee is
Enable Coffee is a coordination app for informal coffee + lunch runs. Two roles use it:
- A runner is someone willing to pick up coffee or lunch for one or more clients.
- A client is someone who places an order with a runner they're linked to.
The app records orders, surfaces them to the assigned runner, lets the runner attach a receipt photo on completion, and tracks the running tab between each client–runner pair. Enable Coffee does not process payments between you and your runner. Settlement happens directly between the two of you, offline, in whatever form you choose (cash, EFT, bank transfer, PayID, digital wallet, or other). The app records when one of you marks a payment as made.
3. Eligibility
- You must be 18 years of age or older to use the Service.
- You must provide accurate registration information (email, display name).
- You're responsible for keeping your account credentials secure. Tell us at [email protected] if you think your account has been accessed without your permission.
- You may only create one account per person. Don't use the app to impersonate someone else.
4. Your responsibilities
You agree that you will not:
- Use the Service for anything illegal, harmful, or that would harass another user;
- Attempt to gain unauthorised access to the Service, other users' accounts, or the underlying systems;
- Use the Service to defraud anyone — including your linked counterparty (placing orders you don't intend to settle, or marking payments you haven't made);
- Upload receipt photos that contain content unrelated to the order (no personal photos, no third-party material you don't have rights to, no offensive content);
- Reverse-engineer the app, scrape it, or run automated traffic against the API beyond ordinary use of the app on your own device;
- Use the Service in a way that interferes with other users' ability to use it.
We may suspend or terminate an account that breaches these responsibilities. Where possible we'll let you know first and give you a chance to fix it.
5. Runners — what we don't do
If you're a runner, Enable Coffee provides the coordination layer. It is your service, not ours. We don't:
- Employ you, contract you, or hold money on your behalf;
- Set the prices you charge or the items you offer;
- Vouch to your clients for the quality of what you deliver;
- Insure you for anything that happens while running orders.
You are responsible for your own tax, insurance, food-handling compliance, and any other legal obligations that apply to your situation. If you're unsure, ask an accountant or local council. The app is happy to help you record what you did; it can't tell you whether you should be doing it.
6. Clients — what we don't do
If you're a client, Enable Coffee helps you place orders with a runner you've linked to. We don't:
- Guarantee that your runner will accept, pick up, or deliver your order on time;
- Process the payment for what you owe — that's between you and your runner;
- Refund you if your runner doesn't deliver, an item is wrong, or the coffee is cold. Sort that out with your runner directly.
The tab balance the app shows is a record of orders placed and payments recorded. It's not a money-movement instrument. We don't transfer funds.
7. Subscriptions and pricing
Using Enable Coffee is currently free during the beta period.
Runners who continue past the beta will be asked to subscribe to a paid plan to keep accepting orders. Subscriptions are managed on our website at enablecoffee.app, not through the app stores. The subscription portal will be linked from the email you receive when the trial ends. Pricing and trial length will be set out on the website at that time.
Clients use Enable Coffee for free. There is no client subscription.
We won't sell, rent, or share your data to fund the Service. Our revenue model is subscription, and that is the only relationship we have with your data.
8. Receipts and content you upload
When you (as a runner) upload a receipt photo, you grant us a worldwide, royalty-free, non-exclusive licence to store, display, and transmit that image solely for the purpose of running the Service — i.e. showing the receipt to the client whose order it relates to, and surfacing it back to you.
You retain ownership of the image. We don't claim it. We don't share it with anyone other than the linked client. When you delete your account, we delete the underlying image (see the Privacy Policy retention table).
9. Service availability
We aim to keep Enable Coffee available, but we don't promise any specific uptime. Things that will affect availability include but are not limited to:
- Planned maintenance (we'll try to give notice in the app);
- Third-party outages (Supabase, Render, Cloudflare, OneSignal, Apple, Google);
- Your device's network connectivity;
- Necessary security updates and bug fixes that require restart.
If the Service is unavailable, you and your runner can still coordinate directly — the tab will reconcile when the app comes back.
10. Privacy
How we handle your personal information is governed by our Privacy Policy, which forms part of these Terms. Read it. It's also short.
11. Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided "as is" and "as available". We don't warrant that it will be uninterrupted, error-free, secure against all threats, or fit for any specific purpose. Nothing in these Terms excludes any guarantee, warranty, or right you have under the Australian Consumer Law or other laws that cannot lawfully be excluded.
12. Limitation of liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential losses — including lost profits, lost data, business interruption, or goodwill harm.
- We are not liable for amounts owed between you and another user (the tab is your record of an agreement between yourselves, not a debt we collect or enforce).
- Where we are liable, our total cumulative liability to you for any claim arising out of or relating to the Service is limited to either (a) the subscription fees you paid us in the 12 months before the claim arose, or (b) AUD $50 — whichever is greater.
Under the Australian Consumer Law, you have rights that cannot be excluded. Nothing in this section limits those rights.
13. Indemnity
If you use the Service in a way that breaches these Terms and that causes us or a third party loss or expense, you agree to indemnify us for that loss or expense — to the extent the loss or expense was reasonably caused by your breach.
14. Suspension and termination
You can end your relationship with us at any time:
- By uninstalling the app, or
- By deleting your account in Settings → Delete account, or via the steps at enablecoffee.app/delete-account.
We may suspend or terminate your account if (a) you breach these Terms, (b) we're required to by law, or (c) we discontinue the Service. Where possible we'll give you 30 days' notice and an opportunity to export your tab + order history.
15. Changes to these Terms
We may update these Terms from time to time. When we make a material change (something that affects your rights or obligations), we'll:
- Update the "Last updated" date at the top of this page;
- Show a banner in the app on next launch asking you to acknowledge the change;
- Email you if the change is significant.
Continued use of the Service after a material change takes effect means you accept the updated Terms. If you don't accept them, delete your account before the effective date.
16. Governing law and disputes
These Terms are governed by the law of New South Wales, Australia. Disputes that we can't resolve by talking should be brought in the courts of New South Wales.
Before going to court, please email [email protected] first — most things can be sorted out by a conversation.
17. App store terms (additional)
If you downloaded the app from the Apple App Store, you also agree to Apple's Licensed Application End User License Agreement (apple.com/legal/internet-services/itunes/dev/stdeula), and you acknowledge that Apple has no obligation to provide maintenance or support for the app and is not responsible for addressing any claims about the app — those are between you and us.
If you downloaded the app from Google Play, you also agree to the Google Play Terms of Service.
18. Contact
| What you want | Where to reach us |
|---|---|
| General support | [email protected] |
| Privacy questions | [email protected] |
| Bug reports | [email protected] |